How Hourly Care Works
It can often be difficult to acknowledge that it is time to ask for a little help or support.
It may be physical tasks, housekeeping, personal care or rehabilitation following a hospital discharge. Whatever your needs, a regular visit could make all the difference. It needn’t be as daunting as you think.
It’s Good to Talk
First thing’s first, talk to us. Our team talk to people all the time, understanding their needs and discussing what care services we can provide in return. This is an informal chat – a chance for you to ask the questions you have and allay your fears or preconceptions as to asking for help. Whether you simply require some short term respite, convalescent or are planning for your long term needs we will have a programme of visits for you to choose from. Care Workers can visit as frequently as you like, from half an hour calls through to longer ‘sitting’ calls that can take half the day or even help during the night – ‘waking nights’ or ‘sleep ins’.
The next step is for us all to get together and for you to meet one of our Client Care Managers. This meeting builds on your earlier discussion and will look at clarifying the level of support required and for you to set your expectations.
What we do then is prepare your Individual Support Plan or Care Plan. This document will detail all of your needs, from medication to mobility, all your routines are detailed for Care Workers to understand and follow, written from your perspective. With the flexibility to constantly evolve, this forms the cornerstone of your service.
Our professional care teams work within their own local areas and so there is a strong likelihood that they are already supporting somebody in your local area and for added peace of mind, you can meet them before care begins.